VideoSlots Casino Review

VideoSlots Casino Summary

If you're looking for a slots site that offers a wealth of titles at your fingertips, then VideoSlots Casino should be one of your first ports of call. It's home to almost 2,200 (yes, you read that correctly, 2,200!) slots from a diverse range of over 40 developers. That includes heavyweights such as Bally, Novomatic, Net Entertainment, Microgaming and Playtech as well as relative up and comers like Lightning Box Games, iSoftBet and Playson.

Given that impressive range, they've got pretty much every theme and genre covered so whether it's princesses or pirates, ancient treasure or futuristic space age adventure you're after they'll have something that fits the bill. That includes over 24 progressive jackpot titles that can deliver some serious coinage.

Fully customised for desktop, tablet and mobile play, Video Slots also comes with a decent sign up offer. Help yourself to 11 free spins just for registering then get a 100% bonus up to £200 when you make your first deposit. Let's take a closer look at what's on offer.

VideoSlots Casino Customer Support

The VideoSlots website has something of an old-school look - there aren't too many flashy extras on offer. By and large, keeping things relatively simple works well.

The setup is all pretty straightforward with everything where you'd expect it to be. If you do need any assistance, first head to the Customer Service tab. There you'll find a fully searchable Frequently Asked Questions section which covers deposits, withdrawals, bonuses and the like.

If you need to get in touch with the customer support team, the Live Chat is likely to be the quickest way. Lines are manned around the clock so you can expect a rapid response at busy times or in the dead of night.

There isn't a direct telephone number if you wish to speak to someone. You can however, request a Callback by filling in the appropriate form on the Customer Service page. Email and the humble letter are also available.

You'll notice green support, chat and phone tabs at the top of the screen. Click one these to get that service directly without having to go through the Customer Support page. We’ve tested their support teams with responses in moments on Live Chat and within a couple of hours via email. As a result of their excellent customer service, they won the Casino of the Year award from players’ forum CasinoMeister.

VideoSlots Casino Deposit & Withdrawal Methods

VideoSlots Casino has most bases covered when it comes making deposits and withdrawals to the site. Visa and MasterCard credit and debit cards are available, as are bank transfers. The quickest and easiest way to get your cash on and off the site is to use a money wallet. Skrill (formerly Moneybookers) and NETeller are both accepted. There's no PayPal offered though. Users of prepay services can use Ukash or Paysafecard to deposit. All deposits come fee free.

It's a broadly similar story when it comes withdrawals. The wallets are usually the most rapid way to withdraw your cash. Video Slots aims to get all withdrawal requests processed within 12 hours. Once they've been approved, wallet withdrawals should hit your account pretty much instantaneously. Things take a little longer via debit or credit card (up to 48 hours) and via bank transfer (up to 5 days).

You are allowed 1 fee-free withdrawal every day. Any subsequent withdrawals on the same day will be subject to a £2.50 administration fee.

As you'd expect from a large online casino site, security is important. You'll have to confirm who you are before you make your first withdrawal. You'll be able to do so by uploading photo ID such as passport or driving licence via the documents section of your profile page. It usually takes between 12 and 24 hours for verification to be confirmed.

VideoSlots Casino Games

The ever expanding range of titles available at Video Slots is as good as you'll find anywhere. That selection may sound a little daunting but it's easy to find your favourites via the search facility. You can also filter titles by developer, game engine and features which allows you to discover some undiscovered gems you may never even have heard of. If you like games with tumbling reels, a 243 ways to win game engine or walking wilds you'll be able to narrow them down easily.

Pretty much every genre and theme is covered, whether that be classic fruit machines, graphically rich dazzlers or feature heavy favourites. All of the software biggies are present and correct including the likes of Playtech, Net Entertainment, WMS Gaming, Microgaming, IGT and Barcrest. In July 2016, they’ve started to add IGT titles too!

If you like to find something fresh you'll find a goodly selection of games from rising names such as ELK Studios, NextGen Gaming, Playson, iSoftBet, Lightning Box Games and Yggdrasil Gaming. The only developer that seems to be lacking is Novomatic.

Pretty much every genre is covered from Asia and astrology through to wizards and warlocks. Serious jackpot hunters will find a decent range of progressive titles including Mega Fortune, Hall of Gods, The Dark Knight and Arabian Nights which regularly award enormous, life-changing sums.

Fans of branded content won't be disappointed either. Look out for the likes of Guns 'N Roses, Family Guy, Ghostbusters, Jimi Hendrix, South Park and many more.

The catalogue is replenished regularly so expect to see plenty of hot new releases. Some recommended games include Play ‘N Go’s Golden Caravan, the Bally-powered Michael Jackson King of Pop and the Viking adventure Nordic Heroes from IGT. Regardless of your taste, you'll find something here.

VideoSlots Casino Bonuses & Promotions

There are plenty of goodies on offer when you sign up at VideoSlots Casino. First up are 11 free spins on NetEnt's space-age classic Starburst which are awarded just for registering.

When it comes to making a first deposit, new players can look forward to a 100% first deposit bonus offer worth up to £200. It comes with 20x play through requirement which must be completed within 7 days.

VideoSlots also comes with a Casino Cashback programme where it's possible to get a 25% return. Expect plenty of regular offers and promos once you have signed up. Up and running at the moment for example, is a weekly points race where a bumper prize pool of £80,000 will be distributed to the top performing players.

I’ve read enough, sign me up