bet365 Casino Review

bet365 Casino Summary

bet365 Casino is part of the bet365 Group which is one of the largest gaming operators in the world with more than 8 million customers throughout the world. They are known mainly as a sports betting company and were formed in 1974 and going online in 1999. Based in the United Kingdom, they have a superb reputation and are renowned for their brilliant customer service. Casino players can get a 100% welcome bonus up to £100 and they can benefit from lots of payment options including very fast withdrawals.

bet365 Casino Customer Support

Customer service is what has made bet365 one of the most popular gaming operators in the world. Their core values are speed, efficiency and friendliness (according to them) and this is evident in the way they conduct themselves. You can get in touch with their support team via email, Live Chat, freephone telephone numbers as well as offering a call back option.

In terms of response times, bet365 (as you’d expect) are superb with 1 to 2 minute waiting times on their Live Chat (on average) and under 2 to 3 minutes for calls to their freephone UK telephone numbers. You can also contact them via email with response times generally within a couple of hours. My favourite is the call back option – drop them a message and request the best time for them to call you back and they will do so!

If you’re looking for any information any particular, you should try the Help section on their website – it has a lot of information ranging from payment options to cashouts, customer support and bonuses/promotions they offer. I love the My Account section as you can upload your identification documents like your driver’s license or utility bill so you can be ID verified. I thought I would also mention that bet365 offers customer support in 17 languages!

bet365 Casino Deposit & Withdrawal Methods

All bet365 customers, whether they play on Casino, Games, Vegas, Poker or Sports benefit from a superb service when it comes to deposit and withdrawal options. bet365 is a sportsbook at heart so you will benefit from very fast cashouts and lots of options! You can deposit and withdraw using debit/credit cards, Skrill, PayPal and NETeller amongst many others.

If you choose Skrill, PayPal or NETeller for example, you will get same day cashouts – NETeller cashouts are within an hour up to £20,000 which is very impressive. Debit and credit card cashouts are also done on the same day but it will take at least 3 working days to reach you due to processing times imposed by the banks. Saying that, bet365 Casino do process cashouts on weekends which is great.

As you’d expect, there are no fees whatever to deposit or withdraw from bet365 Casino – on average, cashouts are processed within 12 hours. Overall, bet365 Casino is brilliant from a banking point of view and you won’t find much better out there – that’s the advantage of playing with such a big, sportsbook-orientated company.

All transactions are also completely secure - bet365 uses processing software from 'Retail Logic' which are one of the leading providers of online credit and debit card transaction processing solutions. The software utilises extremely high standards of data encryption to guarantee your details are always secure. Following on about security, bet365 won the ‘Best Website Performance’ award at the eGaming Review Operator Awards for 2010 – something you can’t do without offering a secure environment for players.

bet365 Casino Games

bet365 Casino is fully powered by Playtech and they offer both an instant play and download version. The download version offers more games in total with over 400 to choose from. If you really like Playtech casino games, the download option is good.

However, I much prefer playing the instant play version as there is no software to download and all the best slots are available. Playtech do offer some great slot games including the Marvel Series games – I particularly recommend The Avengers, The Incredible Hulk and Thor The Mighty Avenger. Disney purchased Marvel to the Marvel slots will not be available as of 2016.

Playtech also offer many branded slots like The Mummy, The Sopranos, Rocky and Pink Panther. However, you have the movie-inspired Gladiator slot which is brilliant but you should play Gladiator Jackpot (progressive jackpot version) as you could win a life-changing amount. You should also play some of their newer titles like Sultan’s Gold, Cat Queen and Secrets of the Amazon.

bet365 Casino Bonuses & Promotions

bet365 Casino has a 100% first deposit bonus up to £100. Deposit from £10 to £100 to get a 100% match – the bonus has 20 times wagering requirements and you must use the offer code BONUS100 when you make a deposit.

They have regular promotions including weekend cashback, reload bonuses on popular video slots and seasonal offers around big events (like Halloween, Christmas and Easter). Their most popular promotion is known as On The House which gives you 20% rebates up to £200

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