They may not be the most high-profile name in the online casino world but Trada Casino has built up a reputation as being one of the best places to play video slots online since they opened their virtual doors in 2014. Trada is home to over 2,000 games from the likes of NetEnt, WMS, Microgaming, Quickspin, iSoftBet, Pragmatic Play and many more. With such a large catalogue, you’ll find titles that cover pretty much every theme and genre you could wish for.
Regulated by the UKGC and Jersey Gambling Commission, you can expect timely customer support, rapid withdrawals (under 6 hours) and plenty of offers and promotions.
New players are treated to 10 bonus spins on registration (on Play ‘N Go’s Book of Dead) as well as a 100% welcome bonus up to £50 – use the code 100MATCH. Check out the calendar for the daily promotions too – there’s also 25% cashback on future deposits. Trada’s tagline is “Fun. Fast. Fair.” Let’s see if they match those lofty ideals.
✓ Comprehensive FAQs section
✓ Live Chat
✓ Responsive support team
✓ Award-winning customer service
If you need any help at Trada Casino, then your first stop should be the FAQs section. You’ll find it by heading to the bottom of the homepage then clicking on the tab in the About section. You’ll find specific sections on registration, account issues, deposits and withdrawals, games, promotions and bonuses as well as technical and security.
If you can’t find what you’re after, then click in the support tab at the top of the homepage. This will give you all the possible ways to get in touch with the customer support team. There isn’t a phone option so Live Chat is your best bet. Operators are available 7 days a week from 9am until 11pm (UK time). You can expect to be chatting with someone in less than a minute (on average 39 seconds!).
Trada aims to respond to all email queries within 24 hours but you can usually expect a response quicker than that. The customer service team is on hand every day – including weekends. Whenever you get in touch, you shouldn’t have to wait long for a response.
Trada Casino is 1 of the best online casinos in the UK when it comes to customer support – next to no waiting times, good FAQs section and fully focused on UK players. What else can you want?
✓ Lots of banking options – including PayPal
✓ Very quick cashouts with no fees
✓ Weekend withdrawals
There’s a wealth of options when it comes to deposits and withdrawals at Trada Casino. Your choices include credit and debit cards, money wallets like Skrill and NETeller as well as Trustly, Ecopayz and PayPal. Deposits should show up in your account instantly. There are no fees for making a deposit. The minimum deposit is £20 and the maximum £5,000.
Rapid deposits are one of the best features of Trada Casino. They guarantee to process withdrawals of £1,000 or less within 6 hours if they are requested between 9am – 10pm (UK TIME), provided your account is verified. I play regularly at Trada Casino and use PayPal – I receive my cashouts within minutes sometimes!
You can expect very quick withdrawals to money wallets. It can take up to 3 days after processing for credit card and bank transfer withdrawals to hit your account (due to processing times from banks). The minimum withdrawal is £20 and the maximum £10,000.
Withdrawals are processed at weekends too which is a bonus and there are no fees at all either. To benefit from the quick withdrawal service, you’ll need to verify your account. You can do that in the usual manner by providing up to date passport, driving licence, debit and credit card or utility bill details – there’s a dedicated section within your account where you can do this easily and securely.
Lastly, and quite importantly, Trada Casino offers all its players a Withdrawal Locking feature – you can use Live Chat to request your withdrawals/cashouts to be locked. This means your withdrawal request will be locked so you cannot cancel that withdrawal – you then won’t be tempted to play with your winnings. For full details of this process, contact the customer service team (via Live Chat).
✓ More than 2,000 slots
✓ Best providers like Big Time Gaming, NetEnt & IGT
Trada Casino isn’t the flashiest looking site you’ll see. Within the Casino section, you will see featured games, new, video slots, classic slots, casino games and scratchcards. There’s also a handy search option.
There’s plenty to choose from here including games from Big Time Gaming, Pragmatic Play, Microgaming, NetEnt, iSoftBet, Quickspin, WMS, Yggdrasil Gaming, Playson, Pariplay, Red Tiger Gaming, Play ‘N Go, Iron Dog Studio and many others.
The selection here is very impressive. There are over 2,000 games to choose from and you’ll find video slots from every theme, style and genre you could wish for. Some of our favourites can be found at Trada Casino including Dead or Alive II from NetEnt, Immortal Romance from Microgaming, Bonanza from Big Time Gaming, Pirate’s Charm from Quickspin and Medusa Megaways from NextGen Gaming.
Trada is fully optimised for desktop, tablet and mobile devices so you can play on the go as well as at home. There are certainly more slickly designed websites at Trada Casino. You won’t find many that offer a wider collection of games than here though.
✓ 10 no deposit bonus spins
✓ 100% bonus up to £50
✓ VIP Programme
There are plenty of goodies available to new players at Trada Casino, starting with 10 no deposit bonus spins on Play ‘N Go’s Rich Wilde and the Book of Dead. On your first deposit, there’s 100% match bonus up to £50 – enter the code 100MATCH to get it.
The welcome bonus comes with just 25 x wagering requirements and you can use all payment methods to deposit (including PayPal). When you wager, you can stake a maximum of £4 with your debit/credit card and £2 per spin with e-wallets.
Trada Casino has a VIP Programme – with 7 levels, you will get a welcome offer for each level you reach. This includes free spins, bonuses, cashback offers and personal offers. With express cashouts available for the top 3 levels, you’ll also get free spins every Sunday! If you reach the 3 top levels, you’ll also get live tournaments, higher deposit and cashout limits, personalised offers, a personal account manager and monthly cashback.