Vera & John Casino was founded in 2010 and offers an instant play casino with over 900 casino games. With over 750 slots from WMS, NetEnt, IGT, Microgaming, Play ‘N Go and many others, you have a wide range of the best online slots around. Licensed in the UK, new players are welcomed with an exclusive 20 no deposit bonus spins and a 100% bonus up to £500.
Vera & John Casino are fully licensed in the United Kingdom and offer a number of ways to contact them. You have email support, Live Chat and a UK telephone number. I have tried all the mentioned with Live Chat being the quickest and most convenient.
Live Chat was lightning fast as I have just over a minute on the occasions I have contacted them – the staff were friendly and helpful and answered all my questions sufficiently. I really like the fact you can email yourself a transcript of your conversation to document the responses and information you were initially looking for.
Email support is pretty quick too with responses generally within 1 to 2 hours. However, email support runs from 8am to midnight UK time so bear this is mind. Live Chat runs from 10am to 10pm UK time and telephone support runs from 10am to 10pm UK time.
There’s a ‘Help centre’ button which is located on the right-hand side of the page (it’s a green tab) which has a lot of information regarding customer support, deposit and withdrawal methods, bonuses and frequently asked questions. Vera & John is known for good customer service and I can say I’ve had only positive experiences from them.
Vera & John Casino offers all the most popular payment options for both depositing and cashing out. You can use debit cards, credit cards, bank transfer, Eco card, PaySafeCard, NETeller and Skrill. They pride themselves on fast cashouts too which is good.
In terms of depositing, I would stick to the e-wallet solutions such as NETeller and Skrill as they are free to use. If you use debit or credit card, they can apply a few of 2.25% (this is why I won’t use cards at Vera & John). In terms of withdrawing, you need to cash out £50 or more for no fees to be applied. If you do withdraw less than £50, Vera & John will apply a £5 fee.
In terms of cashout times, I found Vera & John Casino to be superb – they process withdrawals within 24 hours including weekends. I normally use NETeller and have had most of my cashouts within minutes. The longest I’ve had to wait was 6 hours which is still amazingly quick. Even on Saturdays or Sundays, I’ve received my cashouts within a few hours normally.
Vera & John Casino has over 600 casino games with all the classics like video poker, blackjack and roulette. However, where they stand out is in regards to slots as they have over 350 titles from a variety of software providers. All their casino games can be played directly in your browser with no software to download.
Vera & John have slots from Net Entertainment, IGT, Microgaming, WMS Gaming, Play ‘N Go, NextGen Gaming, QuickSpin and Thunderkick amongst others for a very complete offering. When you sign up, you can create your own personalised lobby with your favourite 12 slots in 1 place – you can also add a Spotify playlist so you can listen to your favourite music whilst you play your favourite slots (quite a nice detail).
When it comes to slots, Vera & John adds new titles as soon as they are available anywhere else online. WMS wise, you can play Viking Vanguard, Wizard of Ruby Slippers, Black Knight II and Zeus for example. As for IGT, you have all the Las Vegas classics like Cleopatra II and Da Vinci Diamonds as well as the revised Pharaoh’s Fortune and the volatile Prowling Panther.
When it comes to Microgaming and Net Entertainment, you can play all the most played titles like Jurassic Park, Immortal Romance and Thunderstruck II by Microgaming, Gonzo’s Quest, Piggy Riches and Starburst by Net Entertainment – you have a complete portfolio of the latter too.
Other slots of note include Pimped by Play ‘N Go and 300 Shields by NextGen Gaming – both good games I play regularly. If you like jackpot slots, you can play any of the NetEnt ones like Hall of Gods and Mega Fortune. As mentioned, they add new slots all the time with more software providers to be added in the near future.
New UK players at Vera & John Casino have a great offer to take advantage of – there’s an exclusive 20 no deposit bonus spins on Thunderkick’s Zoom when you sign up. Then there’s a 100% match bonus on your 1st deposit up to £50. Deposit just £50 to get a £50 bonus.
Vera & John also offer their customers reload bonuses and bonus/free spins on new releases – these will be mentioned on their website but its best you keep an eye on our News section which will cover all those important bonuses and promotions. Overall, Vera & John Casino offer UK players a generous welcome offering.