Genting Casino is part of the giant Genting Group which operates brick and mortar casinos throughout Asia, Australia and Britain. They set up shop in the UK in 2009 and now operate 45 land-based venues throughout the UK (including the massive new Resorts World complex in Birmingham) as well as running a highly successful online casino.
Slots players can get stuck into over 450 titles from software developers Ash Gaming, IGT, Bally Technologies, Novomatic, Blueprint Gaming and Yggdrasil Gaming. No matter what your favourite theme is, Genting will have something to offer, whether that be fairy tales, fantasy, action adventure, swashbuckling pirates or the good old fashioned fruity. There are plenty of progressive titles available too for serious jackpot hunters including and a host of Age of the Gods titles.
Players on the go can get spinning via specially designed tablet and smartphone apps for both Android, iPhone and iPad devices. New players at Genting can look forward to an exclusive 100% first deposit bonus up to £300 (i.e. deposit £300, get £300 free) as well as 20 free spins on Monopoly Live.
In terms of customer support, Unibet offers their players a service 24 hours a day, 7 days a week, 365 days a year. They have a dedicated email support address for UK players and also offer a UK telephone number and live chat. I tried all methods with live chat being the quickest (and most convenient).
I asked them all kinds of questions relating to depositing/withdrawing and about the welcome bonus. I received adequate responses with links to various pages within their Help Centre. Also, waiting times via Live Chat were short as I waited under a couple of minutes on the 4 occasions I contacted them. Email support was not bad with responses within a couple of hours. As mention, check out their Help Centre which has lots of information.
You have plenty options if you want to deposit some cash and get playing at Genting Casino. Deposits can be made using debit and credit cards, prepay card Ukash, eWallet Skrill or by a Genting brick and mortar venue via the Genting Pay system. There are no fees to deposit (or to withdraw for that matter).
The quickest method to withdraw is via Skrill with payments usually settled within a day. Payouts are a little longer via debit and credit cards. If you’re in the UK, expect money in your account in 1 to 3 business days. Outside the UK, it’s around 5-7 days. Payments are made at weekends too which gets a big thumbs up!
You also have the option to transfer your cash from your online account to a Genting Casino venue in the UK – to do this, select the ‘withdraw through our UK casinos’ tab in My Account. To collect the cash, you’ll need to verify your identity with passport or driving licence. You must be a UK resident and not have deposited by credit card to be valid for this option. Not all venues are yet available but the programme will be rolled extensively in the near future.
The online downside to the banking options offered by Genting Casino is the lack of NETeller, PayPal or Paysafecard, none of which are available.
Genting Casino offers you video slots from some of the industry’s biggest players including Novomatic, Blueprint Gaming, IGT, WMS, Barcrest, Bally and Yggdrasil Gaming. With more than 450 games to choose from, they have a great selection of titles covering every theme and volatility.
When it comes to Novomatic, you have classics like Book of Ra Deluxe and Lord of the Ocean as well as heavy hitters like Kingdom of Legends, African Simba and From Dusk Till Dawn. If it’s land-based favourites you’re after, I recommend IGT titles like Kitty Glitter, Cleopatra, Da Vinci Diamonds and Wishwood.
You’ll also find WMS games like Zeus God of Thunder, Raging Rhino and Montezuma. If you like more modern video slots, Yggdrasil Gaming offer plenty of options including all 3 Vikings themed games (Vikings go Berzerk is my pick), Wolf Hunters, Dwarf Mine, Champions of Rome and Dr Fortuno.
When it comes to Blueprint Gaming, you have all the MegaWays video slots like Vikings Unleashed MegaWays, Fishin’ Frenzy MegaWays, Wolf Legend MegaWays and Slots ‘O Gold MegaWays. There’s also other Blueprint Gaming titles like Ted, Rome Rise of an Empire, The Goonies and Inspector Gadget. If you are looking to win a life-changing progressive jackpot, you have all the MegaJackpot titles from IGT.
You can begin at Genting Casino by helping yourself to an exclusive offer just for CasinoManual.co.uk readers. When you make your first deposit, you can look forward to a generous 100% bonus worth up to £300. In order to get the full £300 on offer, you would need to deposit £300.
Once you deposit, you will receive 20 free spins, worth 10p each, to use on Evolution Gaming’s Monopoly Live – this isn’t a video slot but rather a unique live online game based on the iconic board game.
The exclusive first deposit bonus comes with 50 times bonus wagering requirements with a max bet of £ per spin – all video slots are valid 100% for the wagering. You have 30 days to complete them in order to cashout the bonus. When it comes to the Monopoly Live free spins, it’s credited as a £2 bonus which comes with just 1x wagering – you can win up to £200 from the free spins.
Genting Casino also operates a loyalty points scheme. For every £100 wagered on slots, you’ll be awarded 10 Genting Points. These can be converted into cash. For high rollers, there is a special, bespoke loyalty scheme.