Coral Casino Customer Support
You can reach Coral’s customer service team 24/7 via a variety of different methods including email, a UK freephone telephone number and live chat. Like a lot of the big sports betting-orientated companies, you can also request Coral call you back – this is particular good as you can drop them an email/message on Live Chat requesting they call you back at a convenient time.
In terms of the Coral website, everything is laid out nicely with information easy to find. Their extensive ‘Help’ section can be located in the top right-hand corner of the website which covers everything from bonuses, customer support, frequently asked questions and deposits/withdrawals.
When it comes to cashing out for the first time at Coral Casino, you will be asked to verify your identification. As part of their UK operating license, all operators (not just Coral), need to verify the identity of their customers – this is more for fraud purposes than anything. Anyway, you can take a picture of your ID documents (like passport, driver’s license or utility bill) on your mobile phone and send it to email@example.com – I love the fact they have a dedicated email address for this which makes life a little easier.
Overall, I found deal with Coral’s customer support team to be easy and pleasant. Waiting times were short and I recommend Live Chat as it’s the quickest way to get in touch and the simplest in my opinion. They always referred me to links in their Help section which demonstrates to me that they have all the information on their website and they keep it updated.