They sent a shut-out email to players from Canada, Austria, Belgium, Germany, Greece, Norway, Poland, Portugal, Russia and Spain telling them they wouldn’t be taking their custom. A company spokesman confirmed the decision by Genting Casino:
“Unfortunately due to changes in the legal situation in certain jurisdictions we are unable to accept business from players based in the following countries: Austria, Belgium, Canada, Germany, Greece, Norway, Poland, Portugal, Russia and Spain after the 17the Of October”.
The statement went on to say that the decision “may cause confusion” and that they “would like to apologise for any inconvenience caused”.
The reason for Genting Casino banning players from these 10 major countries is believed to be due to the company being able to take advantage of regulatory changes in the near future. If they stop serving players from these countries now, they will have a better position when it comes to applying for local gambling operating licenses in those mentioned countries.
Genting Casino is part of the Genting Group which is the largest casino operator in the UK. They have over 45 years experience and offer more than 200 casino games via their Playtech powered products. This includes a healthy slots offering with some of the best slot games on the internet – such as the Marvel slots.
They are licensed out of Alderney and offer a wide range of payment/withdrawal methods as well as charging no fees. Bonus wise, they offer £1,000 in bonuses including a 100% match bonus up to £150 on your first bonus. Read our Genting Casino review here.