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Jackpot Party has the backing of WMS and with this comes nearly 70 years of gaming experience and insight. The online casino has fully taken on board all this knowledge and offers you a professional and efficient customer support service.

We were very keen to see if they had applied this knowledge to Jackpot Party and our instincts were justified. They have a very comprehensive ‘Help’ section of their website that includes the 10 most searched questions as well as a whole host of other questions which are conveniently divided into relevant categories.

They offer a UK free phone telephone number (0800 014 7442) and email service (support@jackpotparty.com). They are available from 9am to midnight which is good. We tested their telephone number once and we talked to an experienced support agent that was helpful and above all not pushy. Their ‘Live Chat’ feature was really good too and all answers to the many questions we asked were dealt with immediately (no waiting a few minutes for answers) – this shows us that their staff is capable.

Being licensed out of Alderney and owned by WMS, Jackpot Party is big on responsible gaming. They offer links to various player protection associations such as GamCare. You can set your a 7 day deposit limit, set a reminder of how long you’ve been playing, take a break of either 1 or 3 months and exclude yourself from playing for 6 months.

For such a new operation, Casino Manual was very, very impressed with their customer support – they were friendly, professional and fast which shows us that Jackpot Party is dedicated to their players.

When it comes to banking, Jackpot Party offers you the chance to deposit and withdraw via credit cards, debit cards, NETeller and MoneyBookers. Whilst the selection is now as extensive as you will find at other online casinos, this is all you will need as they offer the most commonly used payment methods. Licensed in Alderney, Jackpot Party is very secure as they have to conform to strict financial regulation.

Deposits are instant with all payment methods but in terms of withdrawing, we would recommend you use either NETeller or MoneyBookers as the processing time is very fast. The minimum deposit is £10 and there are absolutely no fees whatsoever for withdrawing. ID is only required when you withdraw £2,500 or more which is pretty good.

In terms of processing times, NETeller and MoneyBookers withdrawals are instant and they even process on weekends. Jackpot Party has studied what players want properly and offer a great service as a result. For debit and credit card withdrawals, they are processed within 24 hours which is good.

However, you have to withdraw using the payment method you used to deposit (this makes sense in terms of money laundering). You can cancel your withdrawal up until it’s processed but if you are using the 2 e-wallet options, you won’t have a chance to do so.

When it comes to banking, Jackpot Party has got this right. They have quite an extensive ‘Help’ section that highlights all of what we’ve reviewed above and if you have any doubt, just contact their customer support who would be happy to help you.

Rest assured that Jackpot Party is safe. The website uses 128-bit encryption on all your details as well as storing your details on secure servers which are firewall protected. Being licensed Alderney also ensures that they operate a very robust and secure environment. Their Mark of Quality ensures that they offer you a “legitimate and secure gaming experience”. Being part of the company that is publicly and in operation for nearly 70 years, security is taken care of.

Casino Manual didn’t know what to expect as there is a lot of expectation on Jackpot Party. They’ve done their research and used their extensive experience to offer a great customer support function that is both secure and convenient. To visit the Jackpot Party Casino click on the button below. Alternatively, read about the software, games and jackpots in the next section by clicking here.