Casumo Casino Review

Casumo Casino Summary

Many online slots sites are spin off from sportbooks and casinos and you get the feeling that the games have just been bolted on. Things are a little different at Casumo Casino where video slots are front and centre of the whole operation. Founded in 2012, Casumo offers a very different take on the online casino. That fresh look has been good enough to win the site a trio of innovation honours at eGaming Review magazine’s annual awards.

Boasting top-end design, the site is home to over 500 video slots from many of the biggest developers in the online gaming world. You’ll find titles from the likes of NetEnt, Thunderkick, Bally, IGT, Play 'N Go, Novomatic and many more.

If big jackpots are your bag, you won’t be disappointed either. At the time of writing there’s a cool £18 million on offer via Casumo’s collection of progressive jackpot slots. The range includes Mega Fortune, Cosmic Fortune, Hall of Gods and Mega Moolah.

New arrivals on desktop, tablet and mobile can take advantage of a welcome offer that includes 20 free spins just for signing up. There’s also a deposit bonus worth up to £1,200, 200 free spins and daily Reel Races that awards thousands of pounds in prizes every day. With the motto “we exist to erase boredom”, Casumo sets the entertainment bar very high. Let’s see if they meet those lofty expectations.

Casumo Casino Customer Support

One of the best features of Casumo’s offering is its classy design. This isn’t a sportsbook with a few games bolted on the side. The visuals are HD style and super sharp throughout.

Working your way around is dead easy too. It all has a very intuitive feel and everything is where you’d expect it to be. The ever-present menu tab in the top left corner takes you back to the homepage where everything becomes crystal clear.

If there’s something you’re not sure about, the FAQ section should point you in the right direction. Click on the menu tab to open it. Here you’ll find specific section relating to all the most common topics. They include Accounts, Payments, Withdrawals, Bonuses and Security. You’ll also find plenty of information about Casumo’s selection of challenges, tournaments and races too, more of which later.

The FAQs are fully searchable so you should be able to find what you’re after without too much trouble.

If you can’t find an immediate answer, try contacting the customer support team. Unfortunately, there isn’t a phone service. Live chat is available around the clock, 7 days a week though. Click on the help tab in the bottom left hand corner of the homepage to be put through to an operator.

The customer service team is on hand from 8am until 2am (UK time) every day. Whenever you get in touch, you shouldn't have to wait long for a response.

Casumo Casino Deposit & Withdrawal Methods

To make a deposit, click on the menu then choose the £ tab. Deposits can be made using Visa, MasterCard, Skrill, NETeller, Paysafe or bank transfer. It’s worth noting here that all card deposits carry a 2.5% charge. All other methods are free.

We’re pleased to report that there aren’t any fees to worry about when it comes to making a withdrawal. The minimum amount you can take out is £10.

Casumo “guarantees to review all withdrawals within 23 hours” and aim to have most requests dealt with much more quickly than that. Withdrawals made to money wallets such as Skrill and NETeller are processed immediately after approval, making them the quickest method for a withdrawal. Things take between 1 and 3 days if withdrawing to a card or bank account.

You’ll have to verify your identity in order to play at Casumo. You can do this by sending copies of driving licence, passport, utility bills etc. You should only have to do this once and is a standard requirement as part of their UK operating license. Casumo also has a European Gaming Licence issued by the Gaming Authority in Malta.

Casumo Casino Games

The ever-expanding selection of video slots on offer now stands at over 500 which is a great improvement on the small offering of Net Entertainment games that were available when Casumo opened its virtual doors in 2012.

You’ll still find a good range of over 100 NetEnt favourites including Starburst, Flowers and Wonky Wabbits as well as branded content such as Guns ‘N Roses and The Invisible Man.

Complementing the NetEnt goodies are slots from great selection from the likes of Microgaming, Thunderkick, Play ‘N Go, IGT, WMS, Barcrest and Bally. Whether it’s the cartoon antics of Balloonies, volatile, old school fruit machine reboots like Sizzling Hot Deluxe or exquisitely designed, feature heavy slots like Babushkas or Birds On a Wire, you should find something that hits the spot.

There’s a search facility which lets you look up specific games or the range available from each developer. We’d like to have seen a specific developer tab but that’s only a minor grumble.

If you like Novomatic games, they have a huge selection with all the classics such as Lord of the Ocean and Book of Ra Deluxe as well as newer titles like Jungle Explorer, Kingdom of Legend, King of the Pride, Jewels of the Sea, Mighty Trident, Queen of Hearts Deluxe, Reel Attraction and Golden Cobras Deluxe.

The range of progressive jackpot titles isn’t particularly large but those it offers can deliver a mighty payout punch. Available titles include Divine Fortune, Mega Fortune, Mega Fortune Dreams, Hall of Gods, Super Lucky Frog and Arabian Nights. All of these can deliver life-changing sums.

Whether you’re into retro-style fruities or graphically rich, feature-heavy video slots, the Casumo catalogue should offer something.

Casumo Casino Bonuses & Promotions

There’s a very tidy package of extras on offer for new players at Casumo Casino - to start with, 20 free spins on the NetEnt favourite Starburst are on offer just for signing up. There’s also a multi-stage deposit bonus that can reach up to £1,200 as well as even more free spins.

Your first deposit receives a 200% boost up to £50. You can also look forward to 20 free spins over the next 9 days, taking the total number of freebies up to 200.

Deposits 2 and 3 will receive a 50% bonus with deposits 4 and 5 getting a 25% boost. Work your way through all 5 levels and you can gain to the tune of £1,200. These bonuses come with a 25x wagering requirement. The free spins turnover requirement is 30x. All video slots count towards these totals.

There are plenty of goodies on offer at Casumo Casino once you have signed up. Why not try your luck on the site’s Reel Races which run around the clock and award plenty of bonus prizes. The biggie is the 7pm contest where you can win up to £1,000. Casumo also offers players a range of Challenges to complete with special rewards on offer when you do.

Once you're up and running, why not try your luck in Casumo Challenge races. Rewards such as free spins and bonus cash are on offer for completing a series of special tasks. You can keep up to date with all the latest giveaways and offers via the Casumo blog (accessible via their website).

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